PROFESSIONAL I PROMPT I PRECISE
PRESENCE IN 97 COUNTRIES

ABOUT US

Global Credit Solutions is the leading Debt Collection and Cash Flow Management Group with presence in 97 countries, facilitating borderless business transactions. GCS specialises in reducing the DSO of clients, thereby supporting their cash flow optimization.

Our well-defined Processes includes regular follow-ups, timely escalations, skip tracing/field visits and legal/compliance guidance on all accounts. The team's emphasis is always on rebuilding strained client-customer relationships for business continuity.

GCS also offers comprehensive Collection Audit Services to measure collection calls and data efficiency. These process provide qualitative and subjective performance analysis of debtor engagements, to help increase your collection efficiency and effectiveness. Clients can increase their customer satisfaction, ensure compliance and mitigate potential risks.

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Satisfaction

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eye VISION

  • Supporting our customers’ cash flows worldwide, as an extended arm for their receivables management, overdue collections, skip tracing & delinquent bucket collection.

gole MISSION

  • Deliver professional, timely, and accurate services across the globe.
  • Go beyond collections to foster long-term debt relationships.
  • Consistently reduce DSO and improve monthly cash flow for clients.
  • Enable clients to focus on core growth by taking charge of their receivables.
  • Provide actionable business intelligence to enhance internal credit processes.
  • Supporting our customers’ cash flows worldwide, as an extended arm for their receivables management, overdue collections, skip tracing & delinquent bucket collection.
  • Consistently reduce DSO and improve monthly cash flow for clients.
  • Deliver professional, timely, and accurate services across the globe.
  • Go beyond collections to foster long-term debt relationships.
  • Enable clients to focus on core growth by taking charge of their receivables.
  • Provide actionable business intelligence to enhance internal credit processes.

OUR SERVICES

Our Debt Collection Service is usually performed on a “No Collection - No Fee” basis. Our well-defined process includes regular follow-ups, timely escalations, skip tracing/field visit and legal/compliance guidance on all accounts. The team's emphasis is always on rebuilding strained client-customer relationships for business continuity.

GCS also offers comprehensive Collection Audit Services to measure collection calls and data efficiency. These process provide qualitative and subjective performance analysis of debtor engagements, to help increase your collection efficiency and effectiveness. Clients can increase their customer satisfaction, ensure compliance and mitigate potential risks.

Debt Collection

service1

Reduce DSO, accelerate Cash Flows, manage your cash cycle and actionable business intelligence.

Reduce DSO, accelerate Cash Flows, manage your cash cycle and actionable business intelligence.

  • Overdue Collections
  • Account Receivables
  • Debt Recovery
  • Credit Reports
  • Skip Tracing
  • Credit Counsulting

AUDITS

service2

Customized audit processes that improves collectors' performance .

Customized audit processes that improves collectors' performance.

  • Collection Calls Audit
  • Collection Data Audit
  • Qualitative Performance Analysis
  • Subjective Performance Analysis
  • Data Indexing

LEGAL

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Expert guidance in pre-litigation, mediation and litigation services.

Expert guidance in pre-litigation, Mediation and litigation services.

  • Pre Litigation, Litigation And Arbitration
  • Legal Representation And Guidance
  • POSH Compliance
  • KYE (Know Your Employee)

Verification

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Suppliers' & Customers' Verification and Compliance with relevant laws.

Suppliers' & Customers' Verification and Compliance with relevant laws.

  • KYC
  • Due Diligence
  • Creditworthiness Assessment
  • Fraud And Identity Management
  • Credit Risk Consulting

At GCS, we go beyond traditional debt recovery by offering comprehensive Legal Support to our clients. Our in-house legal team specializes in debt recovery, contract enforcement, and dispute resolution. We provide strategic legal advice, draft and review key agreements, and initiate appropriate legal actions when necessary—ensuring maximum recoveries while minimizing risk.

We assist in safeguarding our clients from financial risks with our end-to-end Verification Services, including validation of customer information, assessment of their credit-worthiness and due diligence. These are essential for ensuring that clients engage with legitimate and credible business partners, reducing exposure to fraud and credit default.

WHY GLOBAL CREDIT SOLUTIONS

Leaders in delivering industry-best success rates.
Complete know-how of local laws & business dynamics across the region
In-depth understanding of the debt collection/recovery processes appropriate in local geographies
Skilled manpower deployed across regions with proficiency in skip tracing and site visits
Focus on reinstatement of strained client-debtor relationships with due counselling, thereby ensuring business continuity
In house legal cell for all areas of legal guidance, action and enforcement
Ethical, systematic, mediation and rational approach for enhanced success, even for complex cases
Pre-litigation, mediation, litigation and arbitration experts
Strategic follow ups, timely escalations & educating ignorant defaulters for criminal/ civil breach & implications
Customized data audit process ( for data captured by collectors ) for qualitative performance analysis, thereby increasing data utilization efficiency
Detailed, comprehensive, custom-made online status reports
Call audit process for collectors' calls to determine compliance and quality levels, along with improvements in service performance, effectiveness and efficiency

We are proud to be recognized as the most professional organization in our verticals across many geographies. We leverage best in class technology and experience to ensure superlative results, continually.

MANAGEMENT TEAM

Vishal Chowdhary
LinkedIn
Vishal Chowdhary

Managing Director, India and Africa

Mahesh Malhotra
LinkedIn
Mahesh Malhotra

CEO Africa, VP-Corporate Sales India

Angelique Jansen
LinkedIn
Payal Mahendru

Head Credit Services, India

Angelique Jansen
LinkedIn
Angelique Jansen

Operations Manager, Africa

Presence In 97 Countries Across Americas, Africa, Europe, Asia And Australia

Contact Us

Argentina
Australia
Austria
Bahrain
Bangladesh
Belgium
Bermuda
Bosnia
Botswana
Brazil
Bulgaria
Burma
Cambodia
Canada
Caribbean
Chile
China
Colombia
Croatia
Cypress
Czech Republic
Denmark
Dominican Republic
Egypt
El Salvador
Estonia
Fiji
Finland
France
Germany
Guatemala
Ghana
Greece
Guam
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Iceland
Israel
Italy
Japan
Jordan
Kazakhstan
Kenya
Korea South
Kuwait
Laos
Lebanon
Lithuania
Macedonia
Malawi
Malaysia
Malta
Mauritius
Mexico
Moldova
Monaco
Netherlands
New Zealand
Nigeria
Norway
Oman
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russian Federation
Saudi Arabia
Serbia
Singapore
Slovenia
South Africa
Spain
Sri Lanka
Sudan
Sweden
Switzerland
Syria
Taiwan
Tanzania
Thailand
Trinidad & Tobago
Tunisia
Turkey
Uganda
Ukraine
United Arab Emirates
United Kingdom
USA
Venezuela
Yemen
Zambia

Frequently Asked Questions

Everything you need to know, all in one place

GCS operates on the core vision of the 3 Ps: Professional, Prompt, and Precise. Every debtor we contact is not only asked to clear dues but is also given a fair chance to share concerns or disputes. As a B2B collections agency, we invest in experienced financial counsellors to ensure a respectful, solutions-focused approach. The team’s emphasis is always on rebuilding strained client-customer relationships for business continuity.

At GCS, we refer to our credit collectors as “Counsellors” because they go beyond traditional collection roles. Our team is made up of highly experienced professionals who engage with debtors respectfully and empathetically, offering financial guidance while maintaining dignity on both sides. Their approach is rooted in preserving strained client-debtor relationships, focusing not just on recovery but also on resolution. This thoughtful, informed, and relationship-focused method is what sets GCS apart.

Our cloud-based CRM follows best practices with high-end encryption. Data is stored for 6 months and voice recordings for 3 months, after which they are auto deleted. Systems are accessible only via our secure office network to prevent data breaches.

Within the 48 Hours, we assess each case and classify it per our global standards. Based on their clarifications, we estimate recovery timelines.

We operate on a "No Collect, No Fee" model. Only a pre-agreed percentage is charged upon recovery. Legal services are charged additionally with your prior approval. Site-visits may attract fixed additional changes, with your prior approval.

Debtors may contact your sales team to ease payment pressure. We advise keeping GCS in the loop in such instances to ensure consistency and maintain collection momentum.

Updates are regularly shared with your designated FPR. Depending on need, our team can even connect daily. A monthly summary file is shared for review and value-adds. Reports are tailored to your requirements.

Site visits are planned as per the needs and specification of each case

Ask a different question?

Let’s Get In Touch

INDIA HEADQUATERS
GCS MANAGEMENT SOLUTIONS INDIA PVT. LTD.

403-406, Splendor Spectrum One, Tower-2, Golf Course Ext. Road, Sector 58,
Gurgaon (Haryana) – 122001, India

info@gcsworldwide.com

AFRICA HEADQUATERS
GLOBAL CREDIT SOLUTIONS AFRICA PVT. LTD.

Suite 4 50 4th Avenue Newton Park Port Elizabeth Eastern Cape 6001

+27 73 972 6585

info@gcsworldwide.com